The topic of strategic planning is one that is (at least it should be) at top of mind for all associations and their leaders. Strategic planning is defined as a systematic process of envisioning the future of an association, organization or company, and then in-turn, translating the vision into broadly defined goals or objectives with a plan and steps to achieve them.
The rare and infrequent times that your board members can physically gather in one place are invaluable. With day jobs, families and other commitments, being a volunteer board member is yet another thing they need to add to their already very full plate. When you have the opportunity to have all of them in the same room at the same time, it’s important to make the absolute most of it, especially when it’s your yearly board orientation session.
Did you know that 81% of customers are willing to return to a company or business after receiving great customer service?
We’ve all been there-stuck on another conference call or in a meeting that seems to have lost focus. How much time do we spend in meetings or on calls that are not accomplishing what they are set up to do? Studies show a typical employee spends 31 hours a month in unproductive meetings. That is a lot of wasted time, too much. Whether you are leading a team meeting or are a participant, we can all contribute to improving how we spend time in meetings and make them as productive as possible.
What is association management? That was the main question today asked of students within Temple University’s School of Sport, Tourism and Hospitality Management (STHM). Joe Sapp, of Talley Management Group and Kyle Fernley of Fernley and Fernley, representing the Mid-Atlantic Society of Association Executives (MASAE) presented to a classroom of students about what association management is, how they can find a career in the industry and how MASAE can be an organization for the them to engage with.
A successful association board of directors has an eye to the future. They understand the strategic needs of the association, both short and long-term. One area that can sometimes fall outside of the normal strategic discussion is succession planning. Having an established succession plan ensures the long-term success of the association.
Over the last few years there has been an increasing number of articles on how companies are ditching performance reviews and going another route. The whole performance review process is being perceived as a largely outdated and ineffective process that’s not only hard to manage, but that often leaves us with data that’s never put to good use. We have all been there—end of the year, in a hurry, and asked to complete a performance review. Is that review fair? Are you able to remember back to February to get a good assessment of how someone’s performance was for the whole year or are you only focusing on the last 2 months?
February 7, 2018
For Immediate Release
Contact: Gregg H. Talley, FASAE, CAE
President and CEO, Talley Management Group
Mount Royal, NJ-- Talley Management Group, Inc. has announced the hiring of Valerie Anderson to the position of Meeting Manager in the Meetings and Events Division.
Topics: Press Release
Topics: Press Release
If you work with an association, you know that collaborating with volunteers located around the country or even the world is an everyday occurrence—and, at times, a challenge. Volunteer leaders of associations have day jobs and busy schedules, after all, which makes it more critical to ensure efficient and effective communication and making the most out of the times we can get everyone on the phone together! We at Talley Management know how vital collaboration between volunteers is to an association’s well-being and future, which is why we’re dedicating this post to some of our favorite tools for organizing successful and seamless online board or committee meetings.