I recently moderated a webinar session for the American Society of Association Executives (ASAE) and its Association Management Company Section Council. The session included three panelists, all who are association management company (AMC) owners. The goal of our session was to have an open discussion about the value an AMC brings to the associations it represents. It was an engaging session and one that I think can be continued through ongoing discussions as we consistently evolve as an industry and find new ways to improve our ability to service and impact associations. To kick-off a follow-up conversation on this topic, I had additional thoughts on the value of an AMC based on my personal experience within the industry and with Talley Management Group (TMG).
When many companies find themselves having to focus on staff turnover and filling vacant positions, Talley Management Group finds itself welcoming some of its former staff back.
Talley Management Group, Inc. (TMG) proudly announces that it has been reaccredited by the Association Management Company Institute (AMC Institute). Achievement of AMC Institute Accreditation demonstrates an association management company’s (AMC) commitment and ability to deliver consistent quality service to present and prospective clients. AMCs who wish to remain Accredited must reapply for and complete the process every four years.
Today marks exactly one month until the December Certified Account Executive (CAE) designation exam.
With the Certified Account Executive (CAE) Exam in just a few months (December 7 to be exact), Talley Management Group asked some of its CAEs to reflect on their decision to earn their CAE designation and how they prepared for the exam. TMG's Director of Association Management Services, Chuck Sapp, CPA, CAE, offered his insight into why he chose to earn it and how those taking it in December can prepare.
As I have moved through the association management industry, I have had the opportunity to work in various roles and with a wide range of industries. When I first began my career, I was working on one association only, serving as a community liaison for a very active online membership. As I progressed through my career, I had more opportunities to engage with other associations. The opportunity to engage with other associations was what solidified my desire to make this a career. It also showed me the quickest path to gaining the skills and knowledge to advance within the association management industry.
When I started my position as the American Registry for Migraine Research Administrator for Talley Management, Inc.’s (TMG) client partner American Headache Society (AHS), I started reviewing AHS’s site evaluation, a beginning point for my work as the new administrator for our registry. This informal evaluation helped me understand what was happening at each of the sites on the ground while also allowing me to immediately work with each site’s team to troubleshoot or provide feedback. The biggest change from the typical introduction and evaluation with my process? I connected directly with the site’s team rather than just sending an email that, unfortunately, would most likely be deleted.
Topics: Membership, public awareness campaign, advocacy, awareness, American Migraine Foundation, productivity, customer service, association management company, strategic development, American Headache Society, database management
In May, TMG announced its a new joint venture with the an award-winning firm, plan it! that specializes in conference and event planning; association management and consulting; and loyalty and engagement strategies. TMG and plan it! have been working together to enhance and expand the association management services available to new or existing Indian associations and global organizations wishing to grow the Indian market, creating Vraata. As anyone can imagine, this has been a very exciting time for both partners as we’ve had the chance to watch this concept become a reality.
Topics: Association Management, Association Growth, Core Values, Innovation, World PCO Alliance, TMG, Associations, vision, business plan, association management company, global, Vraata, consulting and outsourcing, India
Keeping employees happy to come to work every day isn’t easy. It is driven by the foundation and core of the company and works outward. AssociationsNow posted a great article today about positive culture in the workplace and TMG thought it would be the perfect time to share how it continually works on being a place where people are both happy and proud to work.
Topics: Professional Development, Recruitment, Retention, Core Values, Culture, Thought Leadership, Mission, Purpose, association management company, positive change, employee appreciation, internal communications
Boats aren’t the only thing that are being “a boarded” this season. Summer doesn’t stop associations from thinking forward to the next fiscal year. Many are preparing for their new board members to take their positions and begin their planning for the future of their organization. As this process starts, many ask what do new board members need to know? How can they be effectively and efficiently onboarded? Several of the TMG leadership team weighed in and provided what has worked best for their organizations.